Some days you just want to scream…

…and today is that day.  It started off just fine, we woke up, made and ate breakfast, took the dog for a walk then I headed off to the base to drop of paperwork to complete my security clearance.  Got home, our packages had been delivered (you have to sign for them apparently) and headed off to open a UK bank account.  We get to the local branch of the bank only to be told that you have to make an appointment to open an account and they were all booked for the day.  The teller said we could drive to a larger city and attempt to walk in but she wasn’t sure.  We tried calling the bank at the closest “big city” but it took you to their general phone center and we found out you get charged to call 0800 numbers from mobile phones.  Yes, what is a toll free number in the US gets charged (on top of your allotted mintues for the month) in the UK.  We decided to try the bank down the street and got the same story.  We went ahead and set up an appointment for tomorrow hoping that we can get everything opened with the documents we have (i.e., no utility bill with our name on it).

Frustrating, but not a huge deal, after all its not the first issue we’ve come across in our 2 weeks here.  Well fast forward 20 minutes and we’re back at the house.  I checked my email only to find that I wasn’t supposed to print off the aforementioned paperwork for my security clearance.  It locks your account when you print it and it turns out I didn’t answer 1 question properly.  Now I can’t fix my answers until some person on base re-opens my application and that takes 24 hours.  Are you freaking kidding me?!  The instructions specifically said to print off the stupid paperwork and now I’m getting chastised for doing exactly what I was told.  So stinking frustrating!

Oh and one more thing?  We called the electricity company from my cellphone to set up our account.  Again, its an 0800 number, meaning we get charged.  It took 25 minutes to get the account setup, charged £10 ($15) and the call ended before everything was fully done because that was all the credit I had on my phone.  Only to find out you can call 0800 numbers from landlines for free, and we have a landline thanks to our landlords.  We’re just hoping it all went through because we don’t want to sit on hold for another 10 minutes to talk with someone. Ugh.

Thinking about curling up under a blanket and reading a book for the rest of the day…